Testimonials

Tom Pierce’s expert, insightful guidance helped me maintain focus and momentum as I worked through my professional development journey. His dynamic style will not only leave you inspired but also better equipped to handle whatever challenge lies in your path.

Tom is a gifted executive coach. He has a remarkable ability to hone in on the areas that will offer the most impactful results. He will ask tough questions that lead to self-reflection and growth while instilling a healthy dose of perspective. I highly recommend Tom’s executive coaching services.

David Stolte, Regional Director-North
Seattle Children's Hospital

I draw so much inspiration from my authentic dialogue with Tom Pierce – each conversation is like a shot of adrenaline. I’ve benefited from Tom’s executive coaching for over a year. His guidance and counsel have been invaluable, to me and to my organization. He’s given me insight into building effective relationships, as well as navigating the sometimes-turbulent waters of corporate governance.

Tom’s coaching has strengthened my faith in my own expertise and ability to influence outcomes, given me the confidence to engage head-on the challenges that my Board needed me to tackle, and boosted my courage to stand my ground in trying situations. My professional progress has spilled over into personal areas of my life. I look forward to working with Tom in the years to come!

Tim Muckle, Senior Director of Testing Programs
NBCRNA - National Board of Certification and Recertification for Nurse Anesthetists

PMD guides strategy. That’s what their website states, and that’s exactly what Tom Pierce and Lu Ann Dillon teamed up to do for NBCRNA.

During our discovery conversations, we were struck with the incredible talent of Tom and Lu Ann. We developed an integrated two-year process to have PMD work with our board and staff leadership. They began by facilitating an engaging half-day professional development session with our Board and senior staff leaders, preparing them to think strategically using good governance principles.

Several months later, they facilitated a two-day strategic planning retreat, guiding our Board to develop Strategic Goals and initial Strategic Objectives under each goal. PMD’s written “next steps” report guided our Board to expand and refine their draft Objectives over several months.

PMD also guides execution. Tom and Lu Ann then led a two-day session with NBCRNA’s senior staff leaders on developing strategies and tactics to fulfill the Board’s directives. We now have a strategic plan that guides the board and staff in their work. PMD is an exceptional resource for working with boards, staff and other volunteers – their leadership style, presentations and interactive approaches are outstanding. Our board and staff were highly complimentary of their abilities to keep strategic planning at a reasonable achievable process and entertaining.

Karen Plaus, CEO
NBCRNA - National Board of Certification and Recertification for Nurse Anesthetists

The skills that turn managers into executives don't necessarily transform executives into leaders. That's where PMD's executive coaching comes into play.

As a new executive, I asked Tom Pierce to help me identify the leadership skills I needed to master to succeed in my new role, particularly in the area of communication. We identified those gaps together and crafted an action plan that delivered noticeable and rapid results.

Sometimes inspirational, sometimes challenging, and always insightful, Tom quickly became the trusted sounding board I hadn't even known I needed.

Christine Schoessler, Chief of Operations
NATSO - National Association of Truck Stops and Travel Plazas, Alexandria, Virginia

Pierce Management Development brought creativity and energy to IAC’s year-long strategic planning process. During IAC’s initial two-day strategic planning retreat, Tom Pierce and Lu Ann Dillon kept each of our Board members and our senior staff fully engaged. They are artful facilitators, making sure that every voice was heard, that no voice monopolized the dialogue, and that IAC leaders accomplished our goals by the end of the retreat. We live the new strategic plan every day.

Sandy Katanick, CEO, retired
IAC – Intersocietal Accreditation Commission, Ellicott City, Maryland

We highly recommend Pierce Management Development to assist any organization with operational analysis. Having worked with Lu Ann Dillon on other ARDMS projects, we asked her to evaluate our operation, with an initial focus on one of the ARDMS Departments. After performing thorough analysis of our processes and management tools, Lu Ann recommended a comprehensive approach to improving our operation and a valuable plan for logical and efficient execution. In addition to working well with our executive management team, Lu Ann’s project required her to interact directly with operational staff and she did an excellent job in trust-building and helping staff to feel empowered in the process. We highly recommend Pierce Management Development to assist any organization with operational analysis.

Dale Cyr, CEO
The Inteleos family of certification alliances, including ARDMS - American Registry of Diagnostic Medical Sonography, Rockville, Maryland

When we enter into the business world and our career begins to take flight, there could be some turbulence. Lucky for me, fate handed me Tom Pierce. Tom has all the credentials you want in an executive coach—real-world business and leadership experience, an MBA, and well read.

More importantly, Tom cares and he listens. He asks questions that take you to solutions you discover together. Through this process, you will learn more about yourself as a leader and a person.

Whether you are looking for a career transition, need a coach to help you with a current situation, or just want to become a better business leader, Tom Pierce can help you. Give him a shot. I bet you will get hooked and wonder what took you so long.

Jamie Murdock, Vice President of Sales
Experient, a Maritz Global Events Company, Washington D.C.

I had the pleasure of serving with Tom when he chaired the Consultants Section Council at the American Society of Association Executives (ASAE). Tom has the rare talent for ensuring all voices are heard and respected. He listens and analyzes, then guides with diplomacy and resolve. He has become someone I trust implicitly -- a highly skilled and compassionate executive I know I can turn to for wise advice and counsel on a variety of business matters.

Ed Barks, President
Barks Communications, Washington DC

I gave Pierce Management Development this challenge: reinvent the process the ARDMS Board uses to develop our strategic plan. I asked PMD to educate and engage our board members to think more strategically. Tom Pierce and Lu Ann Dillon crafted an integrated series of meetings, combining their planning and facilitation expertise with innovative board-development training sessions. The new ARDMS strategic plan – and the path Tom and Lu created to get us there – more than met the challenge.

Dale Cyr, CEO
The Inteleos family of certification alliances, including ARDMS - American Registry of Diagnostic Medical Sonography, Rockville, Maryland

As VP of Lake Champlain Regional Chamber of Commerce, I asked Lu Ann to work with key staff members who were challenged with an increasing workload in size and complexity. Lu Ann’s methods helped us analyze and improve our operational planning tools and align them with our strategic plans. Her process enabled us to prioritize goals, design tactics, and act collaboratively. As a result, our operation, our workflow, especially event planning and execution, is markedly improved.

Tim Shea, Executive Director
Champlain Valley Exposition, Essex Junction, Vermont

Tom Pierce has truly had a positive impact on my professional development since beginning our coaching relationship. We have developed great rapport, and Tom has really helped me capitalize on my strengths and develop a plan to work on areas that have challenged me in the past. I really do have a new outlook on the way I approach not only my professional life, but my personal life as well.

David L. Foley CAE, Executive Director
American Association of Equine Practitioners, Lexington, Kentucky

I asked Tom Pierce to help me develop a viable career plan. Tom recommended an excellent long-term strategy, and he also coached me on the most effective way to interview with a prospective employer. I went on to land a top management position in government relations.

Kevin J. Kraushaar, Esq. CAE, Vice President, Government Affairs & Chapter Operations
National Waste & Recycling Association, Washington, D.C.

During my 13 years as President of Champlain College, Tom Pierce provided me with invaluable advice and executive coaching on a broad range of sensitive issues, public-relations initiatives, and media strategies. I counted on his razor-sharp insight into complex issues, his ability to craft a coherent message, and his rigorous training to help me communicate effectively with the media.

Dr. Roger Perry, President emeritus
Champlain College, Vermont

Racine Federated used Tom Pierce to coach three important middle managers in a newly acquired company. We needed to move quickly to improve a variety of skills so the division could achieve sales and financial growth targets. We were very pleased with the results, and we were equally pleased with the process.

Thomas G. Nelson, Vice President
Racine Federated Inc., Wisconsin

I first met Tom Pierce through his service on the Board of Directors of Shelburne Farms, which included his serving as Board Chair. For many years he has been a trusted advisor and wonderful coach and mentor, guiding the Farms' early organizational growth and helping me as a manager grow into my leadership role.

Alec Webb, President
Shelburne Farms, Vermont

When I served as Director of the U.S. Chamber of Commerce's Institute for Organization Management, Tom Pierce defined the top echelon of our trainers. Tom was always well-grounded in theory, research, and practice, and his charismatic delivery was well-balanced with empathy, wit, and energy. I would heartily recommend Tom Pierce to any organization looking for professional development.

Greg Melia CAE, Vice President of Program Development USA
ITN Production's Industry News, Washington, D.C.

I consider myself most fortunate to have been inspired by Tom Pierce during a pivotal time in my career and personal development. Tom's vast knowledge of leadership, marketing, management, and interpersonal relations, along with his general business acumen, culminate perfectly in his classroom training sessions. His delivery is impressive and unique, his style is approachable and his key points are realistic rather than theory-based.

Bethany Stephens, Vice President of Marketing
Rogers-Lowell Area Chamber of Commerce Executive Director, Rogers Convention & Visitors Bureau, Arkansas

Owing to Tom Pierce's strategic planning leadership, we came away from the Retreat with unanimous support for the steps needed to achieve sustainability while at the same time revising our business model. Tom's facilitation style -- moderating discussion and debate, conducted with a firm but understanding hand, along with warmth and humor -- enabled us to move forward with confidence. If we ever again require the services of a gold medal facilitator, Tom will be the first call made.

Barry N. Stone, Past Chairman of the Board
ISHA - International Skiing History Association, Manchester Center, Vermont

In only three days of facilitating our NARHA Summit in Denver, Tom Pierce's insight and coaching helped transform our Board of Trustees into a more effective, more functional, “policy” board. His knowledge of how to achieve effective governance and his strategies for taking us there were superb. Much of our success – and everyone agreed it was a success – was due to Tom's own approach to leadership.

Dr. Paul A. Spiers Ph.D., Past President
NARHA (now PATH, Professional Association of Therapeutic Horsemanship International), Denver, Colorado

Tom Pierce's excellent work with our core group of busy Lake Champlain Chocolates managers not only helped us understand the purpose behind a written mission statement, but facilitated our discussions until we completed the task. Four years later, after using our Mission every day, we brought Tom back to help us confirm our core values and craft our new vision statement.

Jim Lampman, Founder & President
Lake Champlain Chocolates, Burlington, Vermont

Tom Pierce facilitated three productive sessions in three days: a lively board/staff leadership workshop, a task-oriented committee restructuring meeting, and a critical board executive session about governance issues. I learned more from that long weekend than ever before in my time spent on boards. Tom's professionalism and experience, combined with his friendly manner and good humor, were key ingredients for our new NARHA.

Teresa Morris, Past President
PATH, Professional Association of Therapeutic Horsemanship International, Denver, Colorado

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Testimonials

As VP of Lake Champlain Regional Chamber of Commerce, I asked Lu Ann to work with key staff members who were challenged with an increasing workload in size and complexity. Lu Ann’s methods helped us analyze and improve our operational planning tools and align them with our strategic plans. Her process ... Continue Reading

Tim Shea, Executive Director
Champlain Valley Exposition, Essex Junction, Vermont

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