Tom Pierce has been leading, managing, and training people in corporate and non-profit organizations for over three decades.  He founded Pierce Management Development to coach and train executives, teams, and boards—and to facilitate their critical meetings— to achieve higher levels of excellence.

Tom is responsible for executive coaching, including in-person and telephone sessions; creating and delivering on-site training; and designing and facilitating critical-issue meetings and retreats. He is certified by TalentSmart to administer and evaluate the Emotional Intelligence Appraisal ™ and to present Discovering Emotional Intelligence ™.

Tom’s coaching clients include top executives in associations, chambers of commerce, nonprofit and business organizations from D.C. to Kentucky to Colorado to California. He has trained teams and facilitated board retreats in organizations whose focus ranges from banking to accounting, from hospitality to horses, from chocolate production to skiing history preservation.

Tom’s executive coaching clients generally request confidentiality.


After a successful twenty-five year career in broadcast management with CBS Radio in New York, Chicago, and San Francisco, and with Boston’s Knight Broadcasting Group, where he served as executive vice president and chief operating officer, Tom founded his first management consulting venture, StayTuned.

In 1997, the multi-state financial services holding company Banknorth Group (now TD Bank), recruited Tom to become the company’s senior vice president and managing director, marketing.  In 2001, Tom formed Pierce Communications Group to share his expertise in marketing, motivating, and mentoring with businesses and nonprofits.

In 2002, Tom was named to the faculty of the U.S. Chamber of Commerce’s Institute for Organization Development, where he developed and taught management and communication courses for five years.  In 2009 and 2010, he was selected by ASAE to be a facilitator/trainer on leadership issues at their Annual Meetings and Great Ideas learning labs. Tom created and facilitated the featured training session “Leading into the New Decade—Leadership Tools for Your Next Ten Years” at ASAE’s 2009 Leadership Conference.

From 2007 through 2012, ASAE selected Tom to be one of five executive career coaches serving members attending the Annual Meetings in Chicago, San Diego, Toronto, Los Angeles, and Dallas. He served as Chair of ASAE’s Consultants Section Council in Washington, D.C. in 2011.

ASTD selected Tom to design and deliver their Webinar series “Essentials of Emotional Intelligence.” Because of the high participant evaluations of this innovative course, ASTD has invited Tom back to deliver his session numerous times.

Tom’s volunteer work has included serving as chair of the boards of Lake Champlain Regional Chamber of Commerce, Champlain College, Shelburne Farms, and Champlain Valley CrimeStoppers.  He is a past president of Vermont Association of Broadcasters.

Tom earned a B.A. from Williams College, graduating with highest honors in English, and an MBA from Northwestern University’s Kellogg School of Management, where he focused on marketing and finance. He is an avid skier, golfer, writer, and reader.



Lu Ann Dillon is an educator, entrepreneur, speaker, and executive-level consultant. Lu has led project teams in the defense, healthcare, utilities, government, and education sectors. She has served in state government in the executive branch and as adjunct faculty to three New England higher-education institutions.

As a partner in Pierce Management Development, Lu focuses on strategic planning, project management, and training. She co-facilitates board meetings, helps to develop strategic initiatives, performs operational analyses, and works with clients to solve organizational, structural, and workflow challenges.

Professional History

Lu began her career as a teacher. She began by teaching graduate-level courses, sparked by the newly mandated health education requirements for public school teachers. That experience expanded into a foray of graduate school studies,  consulting on the design of state-wide curricula, and a University-level adjunct teaching position. 

After teaching on the secondary and university levels, she began a career in management consulting and rose to the executive level.

As Senior Vice President of a Maryland-based consulting firm, Bell & Company, from 1994 through 2004, Lu led professional project teams of as many as thirty professionals. Her teams specialized in complex operational planning and analysis, project strategy and design, fact-finding, and the strategic execution of performance-improvement measures.

Working collaboratively with clients' management, Lu's teams helped to solve operational challenges for such clients as Raytheon, Lockheed Martin Aerospace, Lockheed Martin Missiles and Space, Tenet Healthcare, IMC Global, Florida Power & Light, and American Greetings Corp.

In 2004, Vermont Governor Jim Douglas appointed her Deputy Secretary of the Agency of Commerce and Community Development. 

She has served as adjunct faculty at the University of Vermont, Champlain College, and Northeastern University.

Lu's volunteer work has included NFTE (Network for Teaching Entrepreneurship); UVM's Vermont Regional Board, Past Chair; UVM's Alumni Council.

Lu received her Bachelor of Science from University of Vermont, where she majored in education, physical and biological sciences, and psychology. She received her Master of Arts from Boston University, majoring in health sciences and education.